Bienville House Hotel | New Orleans ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

320 Decatur Street, New Orleans, Louisiana, United States, 70130

“The location is perfectly peaceful yet a short stroll from vibrant French Quarter attractions.”view full review

Bienville House Hotel offers boutique luxury with historic charm in the heart of the French Quarter. Guests can enjoy a heated saltwater pool, a restaurant specializing in Polynesian cuisine, and pet-friendly accommodations. This 3-star New Orleans hotel has received an 8.9/10 rating on Booking.com.

Rooms & Amenities

Rooms at Bienville House Hotel feature luxurious bathrooms with white Carrara marble and ceiling-mounted rain shower heads. Options include Superior King Suites and rooms with private balconies overlooking the courtyard pool. Each accommodation comes with complimentary coffee-making facilities and in-room safes.

Dining & Leisure

Dining options include Beachbum Berry's Latitude 29, which offers modern Polynesian cuisine and inspired cocktails. Additionally, renowned restaurants such as Arnaud's Creole cuisine and Café Du Monde are within a short walking distance. The hotel's courtyard is a tranquil spot for guests to relax.

Services & Amenities

Bienville House Hotel provides flexible meeting spaces suitable for various events. The hotel's central location makes it a convenient choice for travel groups, with easy pickup/drop-off for buses. Guests can also take advantage of 24-hour valet parking services.

Location & Transportation

Located steps away from the vibrant Mississippi Riverfront, Bienville House offers easy access to local attractions like the House of Blues and Bourbon Street. The hotel is also conveniently situated near public transportation, including bus services. Guests traveling with pets can enjoy nearby Woldenberg Park for walks along the river.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double Room

Max:

4 persons

345 sq. feet

Bed options:

2 Double beds

Coffee machine

Heating

room details

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Standard King Room

Max:

2 persons

280 sq. feet

Bed options:

1 King-size bed

Coffee machine

Heating

room details

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Superior King Suite

Max:

2 persons

640 sq. feet

Bed options:

1 King-size bed

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

New Orleans1400 ft

Airports

New Orleans Lakefront (NEW) 8.2 mi

Louis Armstrong New Orleans International (MSY) 15.5 mi

Train

Union Station5000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Parking

USD 40 per day

Luggage storage

24-hour services

24-hour reception

General

Non-smoking property
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Lift
ATM/Cash machine
Ice machine
Multilingual staff

Sports & Fitness

Golf course
Racquetball

Services

Paid valet parking
Room service
Laundry
Dry cleaning
Newspaper service

Dining

Breakfast
Restaurant
Bar/ Lounge area

Business

Business centre

Children

Children's play area

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Outdoor heated swimming pool
Casino
Spa & wellness centre

Room features

In-room air conditioning
In-room safe
Ironing facilities

Bathroom

Free toiletries

Media

Cable/ Satellite television
Telephone

Location

320 Decatur Street, New Orleans, Louisiana, United States, 70130

Map view

320 Decatur Street, New Orleans, Louisiana, United States, 70130

City landmarks

Museum

The National WWII Museum

4700 ft

Landmark

French Quarter

2200 ft

Landmark

Frenchmen Street

2900 ft

Landmark

Bourbon Street

2800 ft

Museum

New Orleans Jazz Museum

4000 ft

Cemetery

St Louis Cemetery No 1

3000 ft

Park

Louis Armstrong Park

4700 ft

Mall

New Orleans Riverwalk Shopping Center

2900 ft

Museum

Ogden Museum of Southern Art

4700 ft

Landmark

Royal Street

1.5 mi

Landmark

Jean Lafitte National Historical Park and Preserve

2500 ft

Museum

Louisiana Children's Museum

3700 ft

Park

Lafayette Square

3300 ft

Event hall

Morial Convention Center

4100 ft

Fountain

Spanish Plaza

2900 ft

Museum

New Orleans Historic Voodoo Museum

3100 ft

Landmark

Mercedes-Benz Superdome

1.2 mi

Landmark

Preservation Hall

1.0 mi

Nearby

Park

Jackson Square

1800 ft

Aquarium

Audubon Aquarium of the Americas

1900 ft

Church

Saint Louis Cathedral

1900 ft

Market

French Market

1800 ft

800 Decatur St

Cafe du Monde beignets

1800 ft

Museum

Cabildo

1400 ft

Zoo

Audubon Butterfly Garden and Insectarium

1200 ft

Shopping Area

Canal Place

900 ft

Museum

The Presbytere

2000 ft

Museum

The Historic New Orleans Collection

600 ft

Museum

Museum of Death

1800 ft

Museum

New Orleans Pharmacy Museum

1200 ft

Restaurants

Cafe Du Monde

1900 ft

800 Decatur St In Front of Jackson Square

Industry Bar and Kitchen

200 ft

240 Decatur St

Ryan's Irish Pub

200 ft

241 Decatur St

Felipe's Mexican Taqueria

400 ft

301 N Peters St

Felipes

400 ft

405 Bienville Ave

Claire's Pour House

200 ft

233 Decatur St

Subway

400 ft

1227 Tulane Ave Deming Pavilion

Laura's Candies

800 ft

331 Chartres St

The Chart Room

600 ft

300 Chartres Street

Cafe Au Lait

700 ft

307 Chartres St

Daisy Dukes French Quarter

1100 ft

121 Chartres Street

Reviews and Ratings

Reviews from guests about their experience.

66%

loved their spa retreat and can’t wait to return.

6.6/10

Nice

Rooms

8.6

Location

9.6

Service

8.2

Dining

7.2

Jesse

United States, March 2025

5.8/10

I had an amazing experience at Bienville House Hotel, thanks to its charming atmosphere and fantastic staff, especially Beverly and Melanie who made me feel right at home. The location was perfect for exploring the French Quarter, but still quiet enough for a peaceful night's sleep. However, some dining options could have had a better variety during breakfast.

Rooms

10.0

The rooms were spacious with high ceilings and beautifully decorated in local styles. I absolutely loved the bed; it was like sleeping on a cloud. Plus, having a semi-private balcony was a nice touch for enjoying the fresh air.

Service

10.0

The service was great, with friendly staff who went above and beyond like Beverly, who ensured we had everything we needed. Melanie even made sure I got my morning coffee when I was up early-much appreciated!

Location

10.0

The hotel's location allowed easy access to the lively French Quarter while being just far enough to provide a tranquil environment. I could walk to many attractions, including the WWII Museum, without any hassle.

Dining

8.0

While the breakfast was complimentary and adequate, I wish there had been a bit more variety in the offerings. I mainly enjoyed the local pastries next door at Envie, which became my go-to spot for coffee and pastries each morning.

Facilities

9.0

The hotel was well-maintained and provided essential facilities like room service and valet parking. The lovely outdoor spaces were perfect for relaxing after a day of exploring.

Wesley

United States, February 2025

6.4/10

I had a lovely stay at Bienville House Hotel, enjoying the beautiful rooms and really good service from the staff. The location was perfect for exploring the French Quarter; however, I faced some challenges with a booking issue that wasn't addressed as quickly as I had hoped. Overall, the positives definitely outweighed the negatives, especially the comfort of the beds and the recent upgrades in the bathrooms.

Rooms

8.0

My room was spacious and beautifully decorated with stunning bed linens that made for a great night's sleep. The bathroom was recently remodeled, featuring marble floors and a strong shower that felt rejuvenating.

Service

7.0

The front desk staff during check-in were vibrant and helpful, particularly one lady who really stood out. Unfortunately, the follow-up service the following morning lacked the same enthusiasm, especially when I encountered a booking issue that proved difficult to resolve.

Location

9.0

The hotel is in an excellent location, just a short walk from all the vibrant activities in the French Quarter, making it easy to explore while still being removed from the immediate hustle and bustle.

Dining

7.0

The breakfast offered was nice but could have included a few more options. I enjoyed the scrambled eggs and bacon but noticed they ran out of some food items quickly.

Facilities

8.0

Facilities like the pool area were great for relaxing, and the availability of snacks and beverages in the afternoons added a nice touch to the overall experience.

Dennis

United States, December 2024

6.0/10

I had a mixed experience at Bienville House Hotel. The historic charm and comfortable beds really stood out, but I found the customer service to be inconsistent at times. The location was fantastic, with easy access to attractions without being in the heart of the nightlife. Breakfast was basic but decent, though I did wish for a few more options. Overall, while I enjoyed my stay, some issues made it less than perfect.

Rooms

7.0

My room was clean and comfortable, and I loved the antique decor. However, I was disappointed that not all rooms had balconies, which I later realized would definitely enhance the experience.

Service

5.0

I encountered both helpful and apathetic staff during my stay. While some employees were friendly and eager to assist, others seemed indifferent, leading to some frustrating moments.

Location

9.0

The hotel is in a great spot just off the main attractions of downtown NOLA, making it easy to explore while still enjoying a quieter environment away from the partying.

Dining

6.0

The complimentary breakfast was a nice start to my day, but it could have used a bit more variety. It was fine but felt basic compared to other places I've stayed.

Facilities

6.0

I appreciated the clean and maintained facilities, including the pool area, but I found the lack of snacks and drinks replenishment during my stay a bit lacking.

Sean

United States, November 2024

7.4/10

I had a wonderful stay at Bienville House Hotel, enjoying the beautiful decor, comfy beds, and a fantastic location in the French Quarter. The complimentary breakfast was a nice touch, though it could have offered a bit more variety. While I did hear some noise from nearby trains occasionally, the overall experience was good. I would definitely come back! 😊

Rooms

10.0

My room was beautifully decorated and featured a comfy bed that ensured a restful night's sleep. The balcony upgrade was worth it, offering lovely views of the courtyard.

Service

10.0

The staff was incredibly friendly and helpful. Beverly at the front desk made my check-in smooth, and I appreciated the attentive service throughout my stay.

Location

10.0

The hotel's location was perfect, situated just off the busier streets but still within easy walking distance to major attractions like Jackson Square.

Dining

8.0

Breakfast was decent, featuring scrambled eggs and bacon, but I found the options a tad limited; perhaps a few more items could enhance the experience.

Facilities

9.0

Facilities were well-maintained, and I enjoyed the charming outdoor spaces. The pool area was also a nice spot to relax after exploring the city.

Harvey

United States, October 2024

7.4/10

My stay at Bienville House Hotel was mostly pleasant, thanks to the fantastic location and friendly staff. I enjoyed the beautiful courtyard pool and the complimentary breakfast was a nice touch, though the air conditioning in my original room was quite loud and not functioning properly. After a brief hassle, the staff helped me switch rooms, which improved my experience significantly.

Rooms

8.0

I found the rooms nicely decorated, but the A/C systems were loud. After switching to a different room, I appreciated the comfort much more.

Service

9.0

Cynthia at the front desk was incredibly helpful and had great dinner recommendations. Overall, the staff were welcoming and attentive.

Location

10.0

The hotel's location is fantastic, just on the edge of the French Quarter, making it easy to walk to many attractions. I loved being close to everything in the quarter.

Dining

7.0

I enjoyed the breakfast by the pool, but wish there were a few more food options available. It was good, but could be better.

Facilities

8.0

The hotel had a lovely pool area and offered convenient amenities like dry cleaning and valet service. However, the rooms could benefit from improved HVAC systems.